Author:  ToriHada  Posted:  Aug 23, 2014 08:48  Subject:  Retain Messages Sent to Help Desk  Viewed:  140 times  Topic:  Suggestions  Status: Discarded Cancel Reply

BrickLink ID Card ToriHada (8887) Location:  USA, North Carolina Member Since Contact Type Status Collage Feb 12, 2003 Seller  Store: Thorz BrikTopia

Unlike messages sent to any other member, messages sent to Admin or the BrickLInk Help Desk through the BL message system are NOT sent to the sender or copied to the sender's BL messages outbox. Please fix this so that they are. If I send a BL message to Admin or the Help Desk, I would like to have a record of that message here on BrickLink. Thus, it should be copied to my outbox just like messages sent to any other BL member. Thor

Message Has 2 Replies:

Re: Retain Messages Sent to Help Desk - udenbricks (3173)

[...] Still not working. I have send several messages to helpdesk but not any answer :( But i cannot refer to these send-messages because of this bug (90 months ago, Jan 9, 2017, to Suggestions)

Re: Retain Messages Sent to Help Desk - Rob_and_Shelagh (26343)

[...] +1 along with a 24/7 (or as close as possible to that) help desk with defined service level agreement and client visible ticket tracking status please. IMO the [...] (90 months ago, Jan 9, 2017, to Suggestions)

18 Messages in this Thread:

 Msg 1 « - ToriHada (8887) 119 months ago Aug 23, 2014 to Suggestions
 Msg 2 - udenbricks (3173) 90 months ago Jan 9, 2017 to Suggestions
 Msg 3 - dewertz (27856) 90 months ago Jan 9, 2017 to Suggestions
 Msg 4 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 5 - udenbricks (3173) 90 months ago Jan 9, 2017 to Suggestions
 Msg 6 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 7 - udenbricks (3173) 90 months ago Jan 9, 2017 to Suggestions
 Msg 8 - Rob_and_Shelagh (26343) 90 months ago Jan 9, 2017 to Suggestions
 Msg 9 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 10 - Rob_and_Shelagh (26343) 90 months ago Jan 9, 2017 to Suggestions
 Msg 11 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 12 - Rob_and_Shelagh (26343) 90 months ago Jan 9, 2017 to Suggestions
 Msg 13 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 14 - Rob_and_Shelagh (26343) 90 months ago Jan 9, 2017 to Suggestions
 Msg 15 - udenbricks (3173) 90 months ago Jan 9, 2017 to Suggestions
 Msg 16 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions
 Msg 17 - Rob_and_Shelagh (26343) 90 months ago Jan 9, 2017 to Suggestions
 Msg 18 - WoutR (922) 90 months ago Jan 9, 2017 to Suggestions