  
| Author: | sw_lego_lover  | | Posted: | May 15, 2024 13:47 | | Subject: | Re: seller didn't include all parts | | Viewed: | 48 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, sw_lego_lover writes:
| | I received an order for several minifigures sold as "new (Complete)".
The documentation says it should include all extras etc.
There was no comment on the sellers post indicating otherwise.
I reached out stating that I received none of the extra parts for the figures
and would like them, or the cost of the missing parts plus shipping from another
seller. Its ~$10 to buy those parts outright elsewhere.
I was told the only option was to return the items for a refund.
Its quite clear they have no plans to even offer a refund for the missing parts.
What are my options here?
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These were definitely sold as SETS rather than minifigures, right? If so, the
extras should have been included. If the only option the seller is offering is
to return them for a refund, then that is really the only option you have. You
can start a NSS and that might help get a partial refund for the missing parts.
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Thank you for the useful response!
Sounds like they can just close the NSS with proof of delivery, right? Which
means a negative review or paypal dispute are my only real options. I'll
ask the seller (again) for the partial refund for the missing parts, as a last
effort before choosing one of those options. I have no idea if paypal "permits"
partial refunds.
btw, it was very weird seeing people ask to know the details of my order and
doubting me. Instead of just responding to my question.
People need to understand when someone asks a specific question, dragging the
topic away from that doesn't help and hence shouldn't be discussed.
This is the Help forum.
I wouldn't be here if this was a single extra part. 
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Message is in Reply To:  Re: seller didn't include all parts - yorbrick (1185) | [...] These were definitely sold as SETS rather than minifigures, right? If so, the extras should have been included. If the only option the seller is offering is to return [...]
(22 days ago, May 15, 2024, to Help) |
Message Has 3 Replies: Re: seller didn't include all parts - peregrinator (785)  | [...] I didn't recommend an NSS for this reason, nor a PayPal dispute because PP might just turn around and say "return for a refund, but you have to pay for shipping". [...]
(22 days ago, May 15, 2024, to Help) |
| Re: seller didn't include all parts - yorbrick (1185) | . [...] It is important to know if you bought sets or minifigs, as there is a crucial difference between them when it comes to CMF. Sometimes even apparently experienced buyers [...]
(22 days ago, May 15, 2024, to Help) |
| Re: seller didn't include all parts - calebfishn (2146) | I don't think that any of the responses to your issue were doubting you. They were asking for clarifying details of a post that could be interpreted in a couple of ways. [...]
(22 days ago, May 15, 2024, to Help) |
16 Messages in this Thread: Msg 1 - sw_lego_lover (291) 23 days ago May 15, 2024 to Help
 Msg 2 - SylvainLS (46) 23 days ago May 15, 2024 to Help
  Msg 3 - sw_lego_lover (291) 23 days ago May 15, 2024 to Help
Msg 4 - peregrinator (785) 23 days ago May 15, 2024 to Help
Msg 5 - peregrinator (785) 23 days ago May 15, 2024 to Help
Msg 6 - jennnifer (3537) 23 days ago May 15, 2024 to Help
Msg 7 - crazylegoman (1098) 22 days ago May 15, 2024 to Help
Msg 8 - Nubs_Select (3837) 22 days ago May 15, 2024 to Help
Msg 9 - yorbrick (1185) 22 days ago May 15, 2024 to Help
Msg 10 « - sw_lego_lover (291) 22 days ago May 15, 2024 to Help
Msg 11 - peregrinator (785) 22 days ago May 15, 2024 to Help
Msg 12 - yorbrick (1185) 22 days ago May 15, 2024 to Help
Msg 13 - SylvainLS (46) 22 days ago May 15, 2024 to Help
Msg 14 - sw_lego_lover (291) 22 days ago May 15, 2024 to Help
Msg 15 - SylvainLS (46) 22 days ago May 15, 2024 to Help
Msg 16 - calebfishn (2146) 22 days ago May 15, 2024 to Help
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