| Discussion Forum: Thread 357725 |
|
 |
| | | Author: | NicklasDK  | | Posted: | May 14, 2024 00:38 | | Subject: | Bricklink admins not responding | | Viewed: | 182 times | | Topic: | Problem Order | |
|
| I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
|
| | | | | |
| | | | | Author: | UTLF | | Posted: | May 14, 2024 01:16 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 66 times | | Topic: | Problem Order | |
|
| You need to understand that Bricklink is owned by a small family company that
struggles to make ends meet each and every month, so they don't have the
time or resources to improve things that actually matter.
The help desk has, at the very least, a 4 month backlog (as people have been
saying for the past 12 months) and there's (allegedly) only 1 guy dealing
with all the support tickets. He's locked in the cold, dark basement and
only given saltine crackers and milk for sustenance. He hasn't seen the light
of day since he was hired 5 years ago, and all he knows is the bluish hue of
the computer screen that degrades his retinas day-by-day. Please cut Bricklink
some slack, they're doing all they can to help the userbase.
Consider donating more money with your monthly fees so they can maybe hire more
customer service people for the umpteenth time in the past 2 years... maybe that'll
help, or maybe they'll just get better at brainstorming excuses as to
why they're getting nothing meaningful done; it's like gambling, but
without the fun or chance to win anything.
|
|
|
| | | | | |
| | | | | Author: | LegendaryConch | | Posted: | May 14, 2024 02:02 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 59 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
You’ve just got the cut them a little slack, I know it’s majorly annoying but
that’s how it is. It’s also like what UTLF was saying, they’re (I suppose) understaffed
and lacking resources. (Despite being bought by LEGO 🤷♂️)
Sending 10-20 messages per day is effectively spamming/clogging the system even
more thus reducing the likelihood you get a response.
|
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | May 14, 2024 03:51 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
For your sake, you better hope they don't run a queuing system where the
last email received determines the order of response, like if you deal with emails
received in order of earliest received that hasn't been answered or updated.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | SylvainLS | | Posted: | May 14, 2024 04:41 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 49 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | […]
For your sake, you better hope they don't run a queuing system where the
last email received determines the order of response, like if you deal with emails
received in order of earliest received that hasn't been answered or updated.
|
Flooding is also a good way to end on a stoplist.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Saitobricks.ca | | Posted: | May 14, 2024 10:57 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 29 times | | Topic: | Problem Order | |
|
| In Problem Order, SylvainLS writes:
| | In Problem Order, yorbrick writes:
| | […]
For your sake, you better hope they don't run a queuing system where the
last email received determines the order of response, like if you deal with emails
received in order of earliest received that hasn't been answered or updated.
|
Flooding is also a good way to end on a stoplist.
|
Also just so happens that it is great for helping plug the help desk even more.
|
|
| | | | | |
| | | | | Author: | ErwinNL | | Posted: | May 14, 2024 08:38 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 49 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
Did you receive a ticket number?
|
|
| | | | | |
| | | | | Author: | Saitobricks.ca | | Posted: | May 14, 2024 10:35 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 29 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
Anything new?😒
|
|
| | | | | |
| | | | | Author: | 1001bricks | | Posted: | May 14, 2024 10:40 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 42 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I have decided now to send 10-20 e-mails a Day
|
Just do this and you won't ever have any problem with your (former) account
very quickly 
|
|
| | | | | |
| | | | | Author: | Cob | | Posted: | May 14, 2024 11:21 | | Subject: | Re: Bricklink admins not responding | | Viewed: | 44 times | | Topic: | Problem Order | |
|
| In Problem Order, NicklasDK writes:
| | I wonder what happened to this site after Lego took over. Theres absolutely no
response whatsoever from the admins when requesting a NSS removed. I have been
trying for 2 months and send several messages to Them but nothing happens
Being a seller inhere for 10+ years this site here seems to turn into a moneymaking
joke for the team running it
I have decided now to send 10-20 e-mails a Day to Them with the same request
just to get a response. Absolutely madness I am forced to do like this JUST TO
GET A RESPONSE
|
Your store is closed, why would you send 10-20 emails a day to resolve a problem
on a closed store?
Your status is green (Selling Privileges - OK), meaning it is your choice to
close the store.
|
|
|
|
|
|
|
Denmark
Canada, British Columbia
USA, Alabama
United Kingdom, England
France, Nouvelle-Aquitaine
Netherlands, Overijssel
