| Discussion Forum: All Replies to Message 1466155 |
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| | | Author: | kzinti  | | Posted: | Apr 24, 2024 08:08 | | Subject: | Re: Complete orders and order feedback. | | Viewed: | 53 times | | Topic: | Suggestions | |
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| In Suggestions, 1001bricks writes:
| | In Suggestions, The_Boyz_Bricks writes:
| | Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
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No.
It's optional, you can't enforce an option.
"Feedback is how you let other members know how well a transaction went."
So, if you're not interetsed to let other members know, you don't have
to.
Completed - same.
Buyer PAYS for some goods, seller ships, buyer receives, he's happy, he's
nothing else to do.
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I don't believe they are asking BrickLink to force the buyer to do anything,
simply send them a reminder email if an order isn't marked Completed and
feedback has not been left. I go through my filed order list at intervals and
send reminder notes to buyers as such:
Greetings!
We were archiving older orders, and see that yours was never set as completed,
and feedback wasn't left. We'd appreciate your feedback on our transaction,
as it lets other Buyers know the level of service we provide, and we do strive
to provide excellent customer service. Thank you.
Feedback Link: https://www.bricklink.com/feedbackPost.asp?id=[ordernum]
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USA, Missouri
