Discussion Forum: Help: Message 1469622
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 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 15, 2024 11:23
 Subject: Re: seller didn't include all parts
 Viewed: 58 times
 Topic: Help
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, sw_lego_lover writes:
  I received an order for several minifigures sold as "new (Complete)".
The documentation says it should include all extras etc.

There was no comment on the sellers post indicating otherwise.

I reached out stating that I received none of the extra parts for the figures
and would like them, or the cost of the missing parts plus shipping from another
seller. Its ~$10 to buy those parts outright elsewhere.

I was told the only option was to return the items for a refund.

Its quite clear they have no plans to even offer a refund for the missing parts.

What are my options here?

These were definitely sold as SETS rather than minifigures, right? If so, the
extras should have been included. If the only option the seller is offering is
to return them for a refund, then that is really the only option you have. You
can start a NSS and that might help get a partial refund for the missing parts.

Message is in Reply To:

View Thread seller didn't include all parts - sw_lego_lover (291)
I received an order for several minifigures sold as "new (Complete)". The documentation says it should include all extras etc. There was no comment on the sellers [...]
(20 days ago, May 15, 2024, to Help)

Message Has 1 Reply:

View Thread Re: seller didn't include all parts - sw_lego_lover (291)
[...] Thank you for the useful response! Sounds like they can just close the NSS with proof of delivery, right? Which means a negative review or paypal dispute are my only [...]
(20 days ago, May 15, 2024, to Help)

16 Messages in this Thread:

 Msg 1 - sw_lego_lover (291) 20 days ago May 15, 2024 to Help
 Msg 2 - SylvainLS (46) 20 days ago May 15, 2024 to Help
 Msg 3 - sw_lego_lover (291) 20 days ago May 15, 2024 to Help
 Msg 4 - peregrinator (784) 20 days ago May 15, 2024 to Help
 Msg 5 - peregrinator (784) 20 days ago May 15, 2024 to Help
 Msg 6 - jennnifer (3537) 20 days ago May 15, 2024 to Help
 Msg 7 - crazylegoman (1098) 20 days ago May 15, 2024 to Help
 Msg 8 - Nubs_Select (3828) 20 days ago May 15, 2024 to Help
 Msg 9 « - yorbrick (1185) 20 days ago May 15, 2024 to Help
 Msg 10 - sw_lego_lover (291) 20 days ago May 15, 2024 to Help
 Msg 11 - peregrinator (784) 20 days ago May 15, 2024 to Help
 Msg 12 - yorbrick (1185) 20 days ago May 15, 2024 to Help
 Msg 13 - SylvainLS (46) 20 days ago May 15, 2024 to Help
 Msg 14 - sw_lego_lover (291) 20 days ago May 15, 2024 to Help
 Msg 15 - SylvainLS (46) 20 days ago May 15, 2024 to Help
 Msg 16 - calebfishn (2146) 20 days ago May 15, 2024 to Help

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