Author: | brac.brick | Posted: | May 12, 2024 07:35 | Subject: | Re: Buyer used wrong address forgot app. # | Viewed: | 35 times | Topic: | Shipping | |
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| In Shipping, W_C_B writes:
| Hi everyone, been selling on bricklink now for a few years and came across this
today. This person who purchased from me is new to bricklink and I guess did
not put there apartment number on their address under their Paypal account when
completing the transaction. The package was supposed to be delivered today but
being sent back to me now for an incorrect address. The buyer is asking me If
I can re-send the order when I get the package back with their apartment number
added to the address. I would think the buyer has to update their address on
their end in their Paypal account right or am I wrong, IDK. Also in this situation
would you charge the buyer another shipping label with a new tracking number?
Kind of of need some help on this one.
Thanks
Will
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this happened to me, it actually showed up and I emailed the buyer to tell them
they didn;t have the correct address, did they want to pay the shipping again
and i would reship? They agreed and I re-invoiced them for just the shipping
, shipped it again. Your other option is to refund the order minus the shipping
charge once you receive it back.
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Message is in Reply To: Buyer used wrong address forgot app. # - W_C_B (239) | Hi everyone, been selling on bricklink now for a few years and came across this today. This person who purchased from me is new to bricklink and I guess did not put there apartment [...] (23 days ago, May 11, 2024, to Shipping) |
5 Messages in this Thread: Msg 1 - W_C_B (239) 23 days ago May 11, 2024 to Shipping Msg 2 - SezaR (1399) 23 days ago May 12, 2024 to Shipping Msg 3 - zero42593 (1622) 23 days ago May 12, 2024 to Shipping Msg 4 « - brac.brick (1124) 22 days ago May 12, 2024 to Shipping Msg 5 - cosmicray (3498) 22 days ago May 12, 2024 to Shipping
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