Author:  Stellar  Posted:  Apr 23, 2024 03:01  Subject:  Re: Got reply from Lego about Help Desk  Viewed:  67 times  Topic:  General Cancel Reply

BrickLink ID Card Stellar (3531) Location:  Spain, Comunidad Valenciana Member Since Contact Type Status Sep 24, 2015 Seller Store: Stellar Bricks BrickLink Discussions Moderator (?)

In General, Nubs_Select writes:    In General, Swatson217 writes:    I emailed Lego asking for information about how they can explain/fix/communicate about the delays and issues of the BL Help Desk. First I got an email saying they would check with the customer support team about the BL Help Desk problem. Today I got a follow-up. Here is what they said: “I've received the reply of our support team, who've checked with the BrickLink team. They said that they're all caught up with customers' e-mails and requests.” 🤷🏻‍♂️ if that's true then i guess we are back to the messages disappearing into the void again... Seems so...

Message is in Reply To:

Re: Got reply from Lego about Help Desk - Nubs_Select (3818)

[...] if that's true then i guess we are back to the messages disappearing into the void again... (1 month ago, Apr 22, 2024, to General)

6 Messages in this Thread:

 Msg 1 - Swatson217 (503) 1 month ago Apr 22, 2024 to General
 Msg 2 - Nubs_Select (3818) 1 month ago Apr 22, 2024 to General
 Msg 3 - Dhobeck (42) 1 month ago Apr 22, 2024 to General
 Msg 4 - Nubs_Select (3818) 1 month ago Apr 22, 2024 to General
 Msg 5 « - Stellar (3531) 1 month ago Apr 23, 2024 to General
 Msg 6 - UTLF (1267) 1 month ago Apr 22, 2024 to General